Terms

ORDER TIMELINE

Most orders are processed in 2-5 business days.

DISCLAIMER
Due to monitor differences, actual colors may vary slightly from what appears online.  Jewelry may vary slightly from the photo as each piece is 100% handmade.

CARING FOR YOUR NEW JEWELRY

  • store in a low moisture location
  • store in provided anti-tarnish pouch to maintain patina
  • place in a safe jewelry box
  •  keep out of reach of small children

Your jewelry can be damaged if:

  • TOO MUCH PRESSURE IS APPLIED TO THE JEWELRY
  • GEMSTONES WORN IN A HIGHLY CHLORINE RICH ENVIRONMENT (POOL/HOT TUB)
  • If an item you purchased from us breaks/bends after you have worn it due to everyday wear and tear, wearing it while sleeping, or lifting heavy things ….we are NOT responsible for it.  Once it leaves my hands to the post office it is all yours. 🙂
  • PLEASE understand that sterling silver is a good quality metal BUT is NOT indestructible.

SHIPPING

  • USPS
  • USPS International shipping: The Bryarpatch is not responsible for duty or brokerage fees for international shipping.  These charges come from your country during importation of your package.
  • DHL
  • UPS

note:   Selecting expedited shipping affects only shipping speed, not processing speed.

RETURNS

Jewelry may be returned in original condition within 30 days with receipt or proof of purchase.  Shipping costs are the responsibility of the buyer. Please contact Stephanie at Silverworks@Bryarpatch.com for more information.

Non-returnable items:

  • Home Goods items, as they are printed when you order
  • Fine Art Prints as they are printed when you order

If your purchase is damaged in transit, please take a picture of the package before opening, and a picture of the damaged item within 7 days.

REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.